Dynamics 365 includes a variety of modules and built-in workflow tools that you can use to automate tasks across sales, marketing, customer service, field service, and project service. No need to worry if the pre-created tools don't fit exactly what you need. Dynamics 365 also lets you modify workflows to meet your needs.
Dynamics 365 easily integrates with other Microsoft products, including the full Office 365 suite. These integrations allow companies to switch from Dynamics 365 to Outlook for communications, to PowerPoint for data analysis, or to SharePoint for documents.
Dynamics 365 collects vast amounts of valuable data about each customer. It analyzes the websites people visit, how they interact with brands, what communities they are part of, and more. The BI tool can also identify customer emotions, purchasing patterns, and brand loyalty.
.png){kind=icon}
